CLAIMS

Claims

What You Should Know 

At Cloud Insurance Agency, we're dedicated to providing our clients quality insurance policies and superior customer service – including when disaster strikes. Should the need arise to file a claim, we're ready to assist you in any way we can.

To report a claim, please call us as soon as possible. We will direct you concerning the next steps in the claims process. Should you need to begin the claims process outside of normal business hours, please contact your insurance carrier directly, and then contact us as soon as possible.

What You Should Do 

If your property experiences a fire, flood, or theft and you need to file a property claim, please remember to call the appropriate authorities should the loss involve theft or vandalism or if someone has been injured.

Next, it is important that you remain at the scene and take photos of the damages if possible. This will assist in your claim and help us make a determination of the extent of the damages. Remember, we are here to assist you. So call us and we’ll be there. 
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